NHTSA recall 25V480000
Emergency Call (eCall) System Failure
- Vehicles affected
- 33
- Completion rate
- 96.97%
- Remedy
- Over the air
- Component
- COMMUNICATION
Description
BMW of North America, LLC (BMW) is recalling certain 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, and K 1600 GT vehicles equipped with the optional emergency call system. The emergency call system (eCall) may have been deactivated due to a software programming error.
Issue
In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
Consequence Summary
In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
Corrective Action
The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Internal ID: 25V480000 · Updated October 15, 2026
