NHTSA recall 25V404000
Back Seat Occupants May Become Trapped
- Vehicles affected
- 197,432
- Completion rate
- 87.57%
- Remedy
- Dealer visit
- Component
- ELECTRICAL SYSTEM
Description
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Issue
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Consequence Summary
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Corrective Action
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Related Recalls
Internal ID: 25V404000 · Updated October 12, 2026
