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NHTSA recall 25V239000

Software Error May Cause Loss of Drive Power

Ford Motor CompanyReported April 11, 2025Software
Ford Motor Company logo
Vehicles affected
24,655
Completion rate
82.94%
Remedy
Dealer visit
Component
POWER TRAIN

Description

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Issue

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Consequence Summary

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Corrective Action

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Related Recalls

Internal ID: 25V239000 · Updated October 12, 2026

Envorso