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NHTSA recall 24V684000

Rearview Camera Image May Freeze

Ford Motor CompanyReported September 13, 2024Software
Ford Motor Company logo
Vehicles affected
273,701
Completion rate
70.7%
Remedy
Dealer visit
Component
BACK OVER PREVENTION

Description

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.

Issue

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Consequence Summary

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Corrective Action

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Internal ID: 24V684000 · Updated October 12, 2026

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