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NHTSA recall 24V118000

Transmission Control Unit Software May Cause Stall

Mercedes-Benz USA, LLCReported February 16, 2024Software
Mercedes-Benz USA, LLC logo
Vehicles affected
105,071
Completion rate
79.82%
Remedy
Dealer visit
Component
POWER TRAIN

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Issue

An engine stall increases the risk of a crash.

Consequence Summary

An engine stall increases the risk of a crash.

Corrective Action

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Internal ID: 24V118000 · Updated October 15, 2026

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