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NHTSA recall 23V733000

Sunroof May Close Unexpectedly/FMVSS 118

Mercedes-Benz USA, LLCReported November 1, 2023Software
Mercedes-Benz USA, LLC logo
Vehicles affected
8
Completion rate
87.5%
Remedy
Dealer visit
Component
VISIBILITY

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

Issue

A sunroof that closes unexpectedly can increase the risk of injury.

Consequence Summary

A sunroof that closes unexpectedly can increase the risk of injury.

Corrective Action

Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

Internal ID: 23V733000 · Updated October 12, 2026

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