NHTSA recall 23V405000
Software Error May Cause Loss of Drive Power
- Vehicles affected
- 8,281
- Completion rate
- 97.04%
- Remedy
- Dealer visit
- Component
- ELECTRICAL SYSTEM
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Issue
A loss of drive power can increase the risk of a crash.
Consequence Summary
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Related Recalls
Internal ID: 23V405000 · Updated October 15, 2026
