Skip to content

NHTSA recall 23V312000

Vehicle Doors May Open Unexpectedly

Volkswagen Group of America, Inc.Reported May 3, 2023SoftwareRework Gen 2
Volkswagen Group of America, Inc. logo
Vehicles affected
35,325
Completion rate
0%
Remedy
Dealer visit
Component
STRUCTURE

Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Issue

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Consequence Summary

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Corrective Action

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Related to

Rework Generation 2

Related Recalls

Internal ID: 23V312000 · Updated October 15, 2026

Envorso