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NHTSA recall 25V821000

Rearview Camera Image May Not Display/FMVSS 111

Nissan North America, Inc.Reported November 26, 2025SoftwareOTA fix
Nissan North America, Inc. logo
Vehicles affected
64,085
Completion rate
81.42%
Remedy
Over the air
Component
BACK OVER PREVENTION

Description

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Issue

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Consequence Summary

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Corrective Action

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Internal ID: 25V821000 · Updated October 12, 2026

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