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NHTSA recall 24V757000

Blank Instrument Panel Screen/FMVSS 101

Kia America, Inc.Reported October 10, 2024SoftwareOTA fix
Kia America, Inc. logo
Vehicles affected
14,163
Completion rate
97.18%
Remedy
Over the air
Component
ELECTRICAL SYSTEM

Description

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Issue

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Consequence Summary

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Corrective Action

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Internal ID: 24V757000 · Updated October 12, 2026

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