NHTSA recall 23V218000
High-Voltage Battery Pack May Short-Circuit
- Vehicles affected
- 2,689
- Completion rate
- 79.14%
- Remedy
- Dealer visit
- Component
- ELECTRICAL SYSTEM
Description
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Issue
A battery electrical short-circuit increases the risk of a fire.
Consequence Summary
A battery electrical short-circuit increases the risk of a fire.
Corrective Action
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Internal ID: 23V218000 · Updated October 15, 2026
